|
INPAE Partner
|
Instituto
de Estudios Superiores de Administración
(IESA), Caracas, Venezuela
|
|
Project Title |
Design and
Implementation of a System of Performance Measurement: The Case of
Infrastructure Management in Baruta City Hall,
Miranda State, Venezuela. |
|
Principal
Investigator
|
Richard Obuchi
richard.obuchi@iesa.edu.ve
|
|
NASPAA Partner
|
John W. McCormick
Institute of Public Affairs, University
of
Massachusetts
at Boston
|
|
Other Partners
|
Baruta
City Hall
|
|
Description |
Design and
implement a performance measurement system that improves
the effectiveness and
efficiency of public management, specifically in the area of urban
development. |
|
Need
|
A public
organization requires tools to evaluate and measure outcomes of
public management. The
design of a performance measurement system will help identify the
objectives of public management and determine how improvements in
public management can be attained. |
|
Objectives
|
Develop a methodological proposal for the design of a performance measurement
system and strengthen the coordination and cooperation of similar
public institutions.
Specific
Objectives:
-
Evaluate
the function of performance measurement systems.
-
Establish
priorities and assign project responsibilities.
-
Introduce
more financially effective systems.
-
Diagnose
and evaluate the actual situation.
-
Revise
and evaluate the existing mission of the organization or unit.
-
Identify
service areas.
-
Define
objectives and goals for service areas.
|
|
Accomplishments
|
Elaboration
of a methodological proposal for the design of a performance
measurement system.
Design
of a performance measurement system for the infrastructure in Baruta
City Hall.
Strengthen
the cooperation between local institutions. |
